Terms & Conditions

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The following are the terms and conditions for Crosslingo:

This Agreement governs the use of the material and services offered by www.christian-translations.org (hereinafter - the "Site") and/or the company Crosslingo (hereinafter - Site Administration, we or us) by visitors or our customers (hereinafter - the User).

1. General conditions

1.1. Law: The use of materials and services of the Site is governed by the laws of the current US legislation.

1.2. Public: This Agreement is a public offer. By accessing and utilizing the content and services of the Site, the User is considered to have agreed to this Agreement.

1.3. Change of terms: Site Administration has the right at any time to unilaterally change the terms of this Agreement. Such changes shall become effective immediately upon publishing of a new version of the Agreement on the website. If the User does not consent to such modifications, he/she shall not access the Site, and terminate the use of materials and services of the Site.

2. The conditions and requirements of the translation services

2.1. Confidentiality: The Site Administration agrees to maintain complete confidentiality of the information received from the user.

2.2. Liability for mistakes: The Site Administration is not responsible for any errors that may occur due to bad photography, document errors, illegible text or incomplete source materials on the documents sent by the User.

2.3. Rights: The Site Administration has all rights to the completed translated work before its full payment by the User. Before payment the User agrees not to use the translation.

2.4. Force Majeure: In the event of unforeseen circumstances (Force majeure), the Site Administration informs the user about this. Unforeseen situations that preclude completion or continuation of work (translation) permit the Site Administration, and the User to refuse or cancel the order for translation. The User is, however, obliged to pay for already rendered services by the Site Administration if he or she cancels the order. Any partial or full payments made by the User will be refunded to the User if the Site Administration cancels or refuses the order.

2.5. Privacy Policy: If the User sends us an order for translation, it means that he or she has agreed to the Terms and Conditions outlined here and our Privacy Policy.

2.6. Fees: The cost of the translation services of Crosslingo ranges on average from 0,07$ to 0,15$ per word. The payment is made by means of electronic payment systems such as TransferWise which are responsible for collecting and processing debit or credit card information of the User. We do not collect the User's credit card or banking information.

2.7. Refund: A refund of the amount paid for our translation services is only possible for a valid reason. Refunds are limited only to the amount that was paid for our translation services. A request for refund is valid for 30 days after the payment. Refunds are made only by means of the payment system TransferWise whichever was used to process the initial payment.  Should the User request a refund of the money that he or she paid to the Site Administration, he or she should do so by writing us an email with the reason for the request for the refund. The reason must be provided with substantiation and/or proof of the fact that our translation was not accepted or did not conform to certain rules or regulations. 

2.8. Right to refuse: Any services we offer are provided by us solely at our discretion. We reserve the right to refuse to provide any services to anyone even after they have submitted their document or material for translation to us. If a payment was already submitted and we decide not to provide our services, we will refund the payment.